Policies

Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these terms and conditions,
as well as any applicable UK laws and regulations. If you do not agree with any
part of these terms, please refrain from using our website.

Use of Website

You must be at least 16 years old to use this website. By using this site, you confirm that you meet
this age requirement.

You agree to use our website
for lawful purposes only and not engage in any activities that violate UK laws, including those related to the sale, labelling, and advertising of organic food and products.

Privacy Policy

Your use of our website is
also governed by our Privacy Policy, which can be found at below. Please review this policy to understand how we collect, use, and protect your personal information in compliance with UK data protection laws.

Intellectual Property

All content on this website,
including text, graphics, logos, images, and software, is protected by intellectual property laws and is the property of Kind Organics or its licensors.

You may not reproduce,
distribute, modify, or create derivative works from any part of this website without explicit written consent from Kind Organics

Compliance with Organic Standards

KindOrganics is committed to
adhering to UK regulations and standards for organic food, drink, and products.
We make reasonable efforts to ensure the accuracy of organic certifications and product descriptions.

While we strive to provide
accurate and up-to-date information on our website, we do not warrant the completeness, accuracy, or reliability of any content, including organic
product details.

Disclaimer of Liability

At KindOrganics we take
pride in crafting authentic organic products ourselves. While we are dedicated to upholding the highest standards of quality and authenticity, we want to
clarify our stance regarding liability:

We craft our products with
care and transparency, adhering to strict organic standards. However, we cannot assume liability for any misrepresentation of organic certifications or claims
made by third-party entities, including ingredient suppliers.

Kind Organics and its
affiliates are committed to delivering quality and integrity in every product we create. Nevertheless, we are not liable for any direct or indirect damages or losses resulting from your use of this website.

Links to Third-Party Websites

Our website may contain
links to third-party websites. These links are provided for your convenience, but we do not endorse or control the content of these sites. We are not responsible for any harm or damages related to your use of third-party
websites.

Changes to Terms and Conditions

KindOrganics reserves the
right to modify or revise these terms and conditions at any time to ensure
compliance with UK laws and regulations. Please check this page periodically for updates. Your continued use of our website after any changes indicates your
acceptance of the revised terms.

Termination of Access

We may terminate or restrict
your access to our website at our discretion and without notice, including in cases of suspected violations of these terms and conditions or non-compliance
with UK laws.

Governing Law

These terms and conditions
are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Contact Us

If you have any questions or
concerns about these terms and conditions, please contact us using our contact form.

A legal disclaimer

Here is a list of the Personal data we collect from you & how we use it:

Customers & Visitors  

we collect some information that is necessary to fulfil and dispatch your purchase and communicate with you about your order. We collect your first and last name, billing address, shipping/delivery address and email address. Our website also collects some anonymous information on your visit to help us improve our website and service. This includes, but is not limited to, page visits, time spent on page, your location, referral source, searched terms, and discount
codes used.

​Email Marketing Subscribers

If you choose to subscribe to
our email marketing updates, we will collect your email address. You can also choose to provide your first name and last name, which will allow us to include your name in our emails to you. This information is used to send out our latest
news, recipes, written blogs and offers/promotions about our products and service. You can update your settings or unsubscribe from these at any time by
using the unsubscribe links contained within our emails.

Sharing your Personal Information

We use Google Analytics to help us understand how our customers use the website - you can read more about how Google uses your Personal Information here

You can also opt-out of Google Analytics here

For customers who make an online purchase from our website, we also transfer some of your Personal Information to our third party shipping partner ("courier"), which is necessary for your purchase to be delivered to you. This information includes your name and delivery/shipping address in order for your purchase to be delivered.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Thank you for choosing KindOrganics. To ensure a smooth and reliable shopping experience,
please take a moment to review our delivery policy, which outlines important information about our delivery process, options, and expectations.

Delivery Cost

Orders over £45 qualify for free standard delivery within the United Kingdom.

For orders under £45, a delivery fee of £5.65 applies for signed for second class delivery for. This
fee may vary based on the size, weight and delivery chosen of your order.

Delivery Timeframe

Our standard delivery service operates within the United Kingdom and aims to deliver your order within up to five working days from the date of purchase.

Standard delivery is sent via Second Class Signed For service, which includes tracking and requires a signature upon delivery.

If you prefer a faster delivery option, you can choose First Class during checkout for an additional fee. First Class aims to deliver your order within a shorter
timeframe.

Delivery Process

Once your order is placed and payment is confirmed, we will process and dispatch your items within 5 working days. You will receive a confirmation email with tracking information once your order has been shipped.

Please ensure that the shipping address provided during checkout is accurate and complete to avoid
delivery delays or issues.

Our delivery partners will make reasonable attempts to deliver your order to the address provided. If
delivery is unsuccessful, they will leave a notification card with details on how to reschedule delivery or collect your parcel.

For orders sent via First Class, please note that delivery times may be faster, but it is still advisable to allow up to 2 working days for delivery.

International Shipping

At this time, we primarily offer delivery services within the United Kingdom. For international orders, please contact us to inquire about availability and shipping options.

Contact Us

If you have any questions or concerns about our delivery policy, specific delivery requests, or the status of your order, please contact us using our contact form. Our dedicated customer support team is here to assist you.

We may update this delivery policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically to stay informed about any changes. Your continued use of our services after any updates indicates your acceptance of the revised delivery policy.

Thank you for choosing KindOrganics. We appreciate your business and strive to provide you with a seamless and efficient delivery experience.